Refund request

Full Name *

Please enter your full name (first name, last name, and patronymic) exactly as used during purchase.

Name on the Payment (if different)

If your payment name is different, please enter it here for verification purposes.

Email Address

Date of Purchase

Approximate Time of Purchase

Product or Service

License Code *

You can find it in the confirmation email we sent you.

Payment Method

Last 4 Digits / Transaction ID

Upload Payment Receipt *

Please upload any payment confirmation — screenshot or PDF — to help us verify transaction time.

Have you requested a refund before?

Are you a returning customer?

Do you know what a domain name is?

Have you ever purchased a domain name before?

Do you currently own any domains?

Do you understand how domain reselling works?

Have you ever had your own website?

Have you ever tried selling domains?

Have you ever earned money from domain sales?

What made you decide to stop using the service?

Request a Refund